We understand how valuable your personal data is. Read BetCred's Privacy Policy and learn how we collect, store, and protect your information.
Your Data is a Sacred Trust to Us
How BetCred Keeps Your Data Safe — A Summary
All your data is protected with AES-256 encryption. SSL/TLS technology is applied at every step, from your browser to our servers.
Your personal data is never sold to advertisers or third parties. This is a commitment we do not compromise on.
We only collect the information necessary to provide our services. Collecting data beyond what is needed goes against our principles.
All data is stored on internationally certified secure servers and undergoes regular security audits and updates.
You have the right to view, correct, or delete your own data. You may request account and data deletion at any time.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.
BetCred takes your privacy seriously. This document gives you full transparency into what data we collect, why we collect it, and how we keep it secure.
Welcome to BetCred's online betting and gaming platform. This Privacy Policy ("Policy") explains how BetCred ("we", "us") handles your personal information.
This policy applies to our website, mobile application, and all associated services. By using BetCred, you are considered to have accepted this Privacy Policy.
This document has been written in plain English with our users in mind, so every point is easy to understand. If anything is unclear, don't hesitate to reach out to us directly.
This Privacy Policy has been prepared in accordance with international data protection standards. We believe transparency is the best policy.
BetCred collects only the information required to deliver its services. Details are outlined in the table below:
| Data Type | What's Included | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At Registration |
| Financial Information | Mobile banking number, transaction history | At the Time of Payment |
| Device Information | IP address, browser type, device ID | Every session |
| Usage Data | Gaming history, betting patterns, login times | Platform usage |
| Location Data | Approximate geographic location (derived from IP) | For security verification |
You provide information directly when filling out the registration form, uploading KYC documents, making payments, or contacting support. We treat all such information with complete confidentiality.
Some information is collected automatically while you use the platform — such as your IP address, browsing patterns, and device type. This data is used primarily to enhance security and improve service quality.
BetCred uses the data it collects solely for the purposes listed below — it is never used for anything beyond that:
Your consent is required for marketing communications. This option is presented separately at registration and can be changed at any time.
BetCred uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
BetCred never sells your data. However, limited information may be shared in specific circumstances:
All partners with whom data is shared are required to uphold the same privacy standards we do.
BetCred never sells or transfers your data to advertising companies, data brokers, or third-party marketers.
To protect your data, BetCred has implemented industry-standard technical and administrative safeguards:
Our security infrastructure is regularly audited by independent third-party reviewers. We never compromise on the safety of your data.
BetCred does not retain your data longer than necessary. The retention periods for different types of information are outlined below:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Proof of Identity Verification |
| Support Conversations | 3 Years | Service Quality Assurance |
| Cookie Data | Up to 1 year | Remembering service preferences |
Once the retention period expires, data is securely deleted or anonymized.
As a BetCred user, you have the following rights over your personal data:
You may request to know what information we hold about you.
You can request corrections to any inaccurate information.
You may request deletion of your data in certain circumstances.
You may temporarily restrict the use of certain information.
You can request a copy of your data in a commonly used, portable format.
You may object to the use of your data for marketing or specific purposes.
To exercise any of these rights, email us at support@betcred.bet. We will do our best to respond within 30 days.
BetCred is an 18+ platform. We never knowingly collect data from or provide services to anyone under the age of 18.
Age is verified at registration, and we may request additional documentation in any suspicious case. If you believe a minor's information may have been submitted to us, parents or guardians are urged to contact support@betcred.bet immediately. We will delete that information without delay.
Creating or operating an account on behalf of anyone under 18 is a direct violation of this platform's terms and conditions and Privacy Policy.
BetCred uses third-party tools on its platform, including payment gateways and security services. These providers operate under their own privacy policies.
We work only with trusted and accredited partners, and we verify that their privacy standards are on par with ours. However, BetCred is not responsible for their individual privacy policies.
When making payments, the gateway you use — Mobile Pay, Nagad, or Rocket — also has its own privacy policy. We recommend reviewing it in the respective app.
BetCred may update this Privacy Policy when necessary. For any significant changes, we will notify you through the following means:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. We take every message seriously.
For data protection complaints, we will do our best to provide a detailed response within 7 business days.
Protecting your privacy is not just a policy obligation for us — it is an ethical commitment. Your data is always safe at BetCred.
Enjoy the best betting experience in Bangladesh — backed by a transparent privacy policy, robust security, and a trusted payment system.